• Refund Policy

Effective Date: 2024-12-14

At NexitTrust, we strive to ensure customer satisfaction. This Refund Policy explains your rights and the procedures for requesting refunds for items purchased from our website.

1. Eligibility for Refunds

1.1 Refunds are available for products that are defective, damaged, or significantly different from their description.

1.2 To be eligible for a refund, you must notify us within [Insert Timeframe, e.g., 14 days] of receiving your order.

1.3 Items must be returned in their original condition, including packaging, accessories, and tags.

2. Non-Refundable Items

2.1 The following items are not eligible for refunds:

• Perishable goods.
• Custom or personalized products.
• Items marked as final sale.

3. Refund Process

3.1 To request a refund, contact our customer service team at [Insert Email Address] with your order details and reason for the request.

3.2 Once your request is approved, we will provide return instructions.

3.3 Refunds will be processed to your original payment method within [Insert Timeframe, e.g., 7-10 business days] after we receive the returned item.

4. Shipping Costs

4.1 Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4.2 Customers are responsible for return shipping costs unless otherwise specified.

5. Changes to Refund Policy

5.1 We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with the updated effective date.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

NexitTrust
Email: [Insert Email Address]
Phone: [Insert Phone Number]